Terms of Service

1. Who we are

AlpaCore ("AlpaCore", "we", "us") is a software service operated by AlpaCore Software Systems (Iceland). By creating an account, purchasing a subscription, or using the service you agree to these Terms. If you do not agree, do not use the service.

2. The service

AlpaCore provides AI software including conversational assistants ("AI chatbots") that integrate with your business operations and accounting, automated marketing tooling, and embedded payment infrastructure to accept payments via Revolut, PayPal and the TON network. Features depend on your subscription tier and may evolve over time.

3. Subscriptions & billing

Subscriptions are billed in advance on a recurring basis (monthly unless stated otherwise) in EUR or the equivalent in supported cryptocurrency. Prices are shown at checkout. By subscribing you authorise us and our payment processors to charge the applicable fees for each billing cycle until you cancel. The checkout server enforces a hard minimum floor price; any order below that floor is rejected regardless of an AI-generated or client-supplied quote. Apex may scan markets and propose dynamic pricing above the floor.

4. Cancellation

You may cancel at any time; cancellation stops future renewals and takes effect at the end of the current paid period. See our Refund Policy for refund eligibility.

5. Payments & processors

Payments are processed by third-party providers (Revolut, PayPal, and on-chain TON wallets). Your use of those services is also subject to their respective terms. We do not store full card numbers; card and account data are handled by the relevant processor.

6. Acceptable use

You agree not to use the service for unlawful activity, fraud, money laundering, infringing others' rights, or to abuse, reverse-engineer, or disrupt the platform. We may suspend or terminate accounts that violate these Terms or applicable law.

7. AI output

AI-generated content (marketing copy, summaries, chatbot responses, bookkeeping suggestions) is provided "as is" and may contain errors. It does not constitute legal, financial, tax, or accounting advice. You are responsible for reviewing output before relying on it.

8. Intellectual property

AlpaCore and its underlying software remain our property. You retain ownership of the data and content you provide; you grant us a limited licence to process it to deliver the service.

9. Disclaimer & liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for indirect or consequential losses.

10. Governing law

These Terms are governed by the laws of Iceland and applicable EU/EEA regulations. Disputes are subject to the courts of Reykjavík, Iceland, without prejudice to mandatory consumer protections in your country of residence.

11. B2B contracts — 30-day Sovereign Audit

For business (B2B) subscriptions and custom offers generated or quoted by AlpaCore AI (including Apex), the Sovereign Owner retains a 30-day audit window from the date the paid offer or contract is opened. During this window the Owner has final authority to review the AI-quoted price and described scope against actual delivery scope and to correct the commercial terms if there is a material discrepancy. Corrections are recorded in the sovereign audit log and are binding on the parties. After 30 days the window closes and the recorded terms stand, without prejudice to mandatory consumer protections where they apply. This audit right does not stop Apex from scanning markets or opening offers; it is the operational backstop against loss or misquoted scope.

12. Tech Partnership & Launchpad Terms

1. Tech Partnership and Revenue Share (Launchpad Plan)

Under the Launchpad plan, AlpaCore (operated by FKlausnir ehf.) acts as the technical infrastructure partner. The Client and AlpaCore agree to a 60/40 revenue share model. Specifically, 60% of the net revenue generated through the provided infrastructure shall be retained by the Client, and 40% shall be allocated to AlpaCore as a continuous service, hosting, and maintenance fee.

2. Intellectual Property (IP) Ownership

AlpaCore retains 100% exclusive ownership of all backend infrastructure, compiled code, automated engines, AI workflows (including "Apex"), and system architecture. The Client retains 100% ownership of their respective brand, trademarks, community, and business-specific data. This agreement grants the Client a license to use the AlpaCore platform; it does not transfer any underlying IP rights of the AlpaCore engine to the Client.

3. One-Year Majority Buyback Option

Clients enrolled in the Launchpad plan hold a "Majority Buyback Option" valid for 12 months from the date of the first subscription payment. This option grants the Client the right to initiate a buyout of AlpaCore's 40% revenue share and/or negotiate the transition to a standalone, fixed-fee Enterprise license. The specific valuation, technical handover, and legal terms of this buyback will be subject to a separate, formal acquisition agreement.

13. Changes

We may update these Terms; material changes will be posted here with a new "Last updated" date. Continued use after changes constitutes acceptance.

14. Contact

Questions? Email [email protected].